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Hotel · Madrid · Community of Madrid

Intercontinental Madrid By Ihg

A five-star stay on Madrid's Paseo de la Castellana, steps from the city's shopping district and a short walk to the metro.

  • Central location on Paseo de la Castellana
  • On-site spa, fitness centre, and dining options
  • Pets welcome with dedicated amenities
8.7 Great 630 reviews Booking.com 8.7 · 630 reviews

About

Intercontinental Madrid By Ihg

Intercontinental Madrid By Ihg sits on Paseo de la Castellana, one of Madrid's grandest avenues, placing you close to the city's shopping district and within easy reach of key landmarks. The hotel has a classic, refined feel, with a shared lounge, garden, and a range of recreational facilities.

Rooms are equipped for comfort, with air conditioning, soundproofing, and tea and coffee facilities. The hotel also offers a spa and wellness centre, a fitness centre, and several dining options, including in-room breakfast and a bar/lounge area.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Prime location on Paseo de la Castellana — Close to the shopping district and a short walk to Gregorio Marañón metro station, making it easy to explore the city.
  • Comfortable, renovated rooms — Guests highlight the exceptionally comfortable beds and spacious, newly renovated rooms.
  • Excellent breakfast and dining — Guests praise the extraordinary buffet with fresh pastries and good coffee, and note the restaurant served delicious meals.
  • Wellness facilities — A spa and wellness centre with sauna, steam room, massage, and beauty treatments offers relaxation on site.

Worth weighing

4 to weigh
  • Location not for everyone — While many found the location central, one guest described it as 'in the middle of nowhere' with little nearby open late.
  • Price point and value concerns — Some guests felt the hotel was overpriced, with food costs considered outrageous, and suggested the property felt outdated.
  • Inconsistent front office service — One review noted that while staff were courteous, the front office could be friendlier, with male staff appearing less approachable.
  • Limited dining choices on site — A guest mentioned the restaurant choice was limited, although the food and service were satisfactory.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Classic Room

  • 1 King-size bed
  • Coffee machine
  • Heating
  • Bathtub
  • Air conditioning

Classic Twin Room

  • 2 Single beds
  • Coffee machine
  • Heating
  • Bathtub
  • Air conditioning

Classic Queen Room

  • 1 King-size bed
  • Coffee machine
  • Heating
  • Bathtub
  • Air conditioning

Cosy Double Room

  • 1 Double bed
  • Coffee machine
  • Heating
  • Bathtub
  • Air conditioning

Premium King Club Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Premium King Room Castellana View Club Lounge Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Premium Twin Room Club Lounge Access Castellana View

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Ava Suite Terrace Castellana View Club Lounge Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Premium Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Junior King Suite Castellana View Club Lounge Access

  • 1 King-size bed and 1 Sofa bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Premium Room Club Lounge Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Ambassador Suite Terrace Club Lounge Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Presidential Suite Club Lounge Access Castellana View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Parking & Transport

  • Parking
  • Valet parking
  • Airport shuttle
  • Car hire
  • Electric vehicle charging station

Food & Drink

  • Restaurant
  • Bar/Lounge area
  • In-room breakfast
  • Packed lunches
  • Special diet menus
  • Tea and coffee facilities

Wellness & Leisure

  • Spa & wellness centre
  • Sauna
  • Steam room
  • Massage
  • Facial
  • Beauty treatment
  • Fitness centre
  • Cycling
  • Tennis court
  • Bowling
  • Squash

Business & Concierge

  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Tours/Ticket assistance
  • Currency exchange
  • Luggage storage
  • 24-hour reception
  • 24-hour security

Family & Accessibility

  • Cots
  • Babysitting/Child services
  • Baby pushchair
  • Children's buffet
  • Rooms/Facilities for disabled
  • Wheelchair access

Room Comfort

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Mini-bar
  • Flat-screen TV
  • Coffee machine
  • Bathtub

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 630 reviews

Guest-rated 8.7/10 from 630 reviews

Booking.com · 8.7 · 630 reviews
Rooms and cleanliness7.0
Location9.0
Dining8.0
Price and service8.0
8.7Verified guest

“The staff were attentive and the location was classic Madrid.”

8.7Verified guest

“The location is excellent, just off the stunning city centre and right in the middle of things.”

8.7Verified guest

“The staff were great, and our room was quiet and comfortable. The location was also excellent.”

8.7Verified guest

“The location was good, and I could use the private parking on site. The Gregorio Marañón tube station was about 10 minutes away, which was a bonus. The beds were exceptionally comfortable, the room was a great size, and it had been newly renovated.”

8.7Verified guest

“The hotel was fantastic for our family! We loved the spacious Premium King Club Room and enjoyed visiting nearby Retiro Park, perfect for our grandchild to play. The staff were friendly, and the restaurant served delicious meals that pleased everyone.”

8.7Verified guest

“The location was good and the breakfast was very nice.”

04 — Location

Getting around Madrid

The property sits in Madrid.

Getting around: Gregorio Marañón metro station is about a 10-minute walk from the hotel, and another station is just 200 metres away, making it easy to reach the city centre.

Shopping and dining: The hotel is near Madrid's shopping district, and the on-site restaurant and bar offer convenient dining options.

Parks and recreation: Retiro Park is a short trip away – a favourite spot for families and a great place for children to play.

Paseo De La Castellana, 49, Madrid, Community of Madrid, 28046, Spain

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:30
Check-out
By 03:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
347 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:30, and check-out is from 03:00 to 12:00.

Is parking available at the hotel?

Yes, parking is available on site, and valet parking is also offered.

Are pets allowed?

Yes, pets are allowed, and pet amenities are available.

Does the hotel offer airport shuttle service?

Yes, an airport shuttle is available.

Are there rooms suitable for guests with disabilities?

Yes, the hotel has rooms and facilities for disabled guests, including wheelchair access and accessible bathrooms.

Is there a fitness centre?

Yes, the hotel has a fitness centre, as well as a spa and wellness centre with a sauna and massage services.

The bottom line

A classic five-star stay on Madrid's grandest avenue, with comfortable rooms and a strong breakfast – ideal for those who value location and comfort over budget.

8.7Best for travellers who want a central, well-appointed base with easy access to the city's sights and shopping.

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